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Frequently Asked Questions
What’s the lead time for orders?
Standard models ship in 15–30 days; customized units require 30–45 days depending on the complexity of the request.
Do you provide after-sales service overseas?
Yes, we have partnered service centers in key regions to ensure your vehicles remain in peak condition.
Can I request a customized bucket size or attachments?
Absolutely! We offer tailored attachments and modifications to meet specific commercial or utility needs.
What documents do you provide for export?
We provide a full export package including Commercial Invoice, Packing List, Bill of Lading, COC, and other necessary certificates.
How do I place an order?
Please reach out through our official contact channels to receive a formal quote, then confirm your requirements with a Purchase Order (PO).
What type of maintenance do these carts require?
Our electric carts require minimal maintenance, primarily focusing on battery health checks, tire pressure, and periodic brake inspections.